Purchase process:

Select the coffee beans you like and add them to the shopping cart.

Go to the checkout page and fill in the necessary contact and delivery information.

Choose the payment method that suits you to complete the order.

Delivery options:

We offer a variety of delivery options, including regular mail and express delivery. You can choose according to your address and time requirements.

Shipping Time:

Standard orders are usually processed and shipped within 3 business days of payment confirmation. Express delivery services may provide faster delivery times, depending on the service you choose.

Shipping costs:

Shipping costs will be calculated based on the total amount of your order and the shipping method you choose. You will see the relevant cost information clearly on the checkout page.

Return and Refund Policy

Return conditions:

If the coffee beans you received have quality problems or do not match your order, you can contact our customer service team within 7 working days after receiving the goods to apply for a return.

Return Procedure:

Please contact our customer service before returning the product and provide the order number and relevant information. We will guide you on how to properly package the product and provide a return address.

Refund Processing:

Once we receive and confirm that the returned goods meet the return conditions, we will arrange a refund. The refund amount will be returned to the account you originally paid from. The processing time depends on your payment method and bank's policy.